{"id":9776,"date":"2026-04-03T11:02:43","date_gmt":"2026-04-03T11:02:43","guid":{"rendered":"https:\/\/qa.covoro.ai\/?p=9776"},"modified":"2026-05-29T05:00:24","modified_gmt":"2026-05-29T05:00:24","slug":"myinvois-platform-complete-guide-to-e-invoicing-in-malaysia","status":"publish","type":"post","link":"https:\/\/covoro.ai\/my\/myinvois-platform-complete-guide-to-e-invoicing-in-malaysia\/","title":{"rendered":"MyInvois Platform | Complete Guide to E-Invoicing in Malaysia"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_pb_gutters2 et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_post_title_0 et_pb_post_title et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_title_container\"><p class=\"et_pb_title_meta_container\" data-et-mv-hidden-tablet=\"true\"><span class=\"published\">Apr 3, 2026<\/span><\/p><\/div><\/div>\n\n<div class=\"et_pb_post_title_1 et_pb_post_title et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_title_container\"><h1 class=\"entry-title\">MyInvois Platform | Complete Guide to E-Invoicing in Malaysia<\/h1><\/div><\/div>\n\n<div class=\"et_pb_post_title_2 et_pb_post_title et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_title_container\"><p class=\"et_pb_title_meta_container\">by <span class=\"author vcard\"><a href=\"https:\/\/covoro.ai\/my\/author\/\" title=\"Posts by \"><\/a><\/span><\/p><\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_post_title_3 et_pb_post_title et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_title_container\"><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_1 et_pb_row et_pb_row_1-4_1-2_1-4 et_pb_gutters2 et_block_row et_block_row_1-4_1-2_1-4\">\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_pricing_tables_0 et_pb_pricing_tables et_pb_pricing clearfix et_pb_pricing_1 et_pb_no_featured_in_first_row et_pb_module et_flex_module\">\n<div class=\"et_pb_pricing_table_0 et_pb_pricing_table et_pb_module et_block_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_pricing_heading\"><h2 class=\"et_pb_pricing_title\">Table of Content<\/h2><\/div><div class=\"et_pb_pricing_content_top\"><div class=\"et_pb_et_price\"><\/div><\/div><div class=\"et_pb_pricing_content\"><ul class=\"et_pb_pricing\"><li><span><a href=\"#section1\">Important Updates<span><\/span><\/a><\/span><\/li><li><span> <a href=\"#section2\">What is the MyInvois Portal?<\/a><\/span><\/li><li><span><a href=\"#section2\"><\/a><a href=\"#section3\" class=\"tve-toc-anchor tve-jump-scroll\" jump-animation=\"smooth\" data-targetoffset=\"2948.5414608886717\">Key Functions of the MyInvois Portal<\/a><\/span><\/li><li><span> <a href=\"#section4\" class=\"tve-toc-anchor tve-jump-scroll\" jump-animation=\"smooth\" data-targetoffset=\"4194.478960888672\">MyInvois Portal Environments<\/a><\/span><\/li><li><span><a href=\"#section5\" class=\"tve-toc-anchor tve-jump-scroll\" jump-animation=\"smooth\" data-targetoffset=\"5099.869585888672\">How to Log in to the MyInvois Portal for the First Time<\/a><\/span><\/li><li class=\"et_pb_not_available\"><span> <a href=\"#section6\" class=\"tve-toc-anchor tve-jump-scroll\" jump-animation=\"smooth\" data-targetoffset=\"5362.070269482422\">Frequently Asked Questions<\/a><\/span><\/li><\/ul><\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a21ec4\">\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-19223a0e3e1\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-19223a1150d\">\n<div class=\"tve-cb\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<p data-css=\"tve-u-19223a19e2c\"><span data-css=\"tve-u-19223e68ee5\">Effective August 1, 2024, Malaysia made e-invoicing mandatory for businesses with annual turnovers exceeding RM 100 million. As a result of this mandate, the Inland Revenue Board of Malaysia (IRBM), also known as LHDN, on June 29, 2024, introduced the MyInvois Portal to facilitate the seamless adoption of e-invoicing across the country. For a broader perspective on compliance, see this\u00a0<\/span><a href=\"https:\/\/covoro.ai\/my\/e-invoice-malaysia-compliance-benefits-implementation\/\" target=\"_blank\" class=\"\" data-css=\"tve-u-195c6f1c3c2\" rel=\"noopener\"><span data-css=\"tve-u-19223e68ee5\">complete guide to e-invoicing in Malaysia<\/span><\/a><span data-css=\"tve-u-19223e68ee5\">.<\/span><\/p>\n<p data-css=\"tve-u-19223a16b83\"><span data-css=\"tve-u-19223e68ee7\">This guide will cover the essential features of the MyInvois Portal, including how to log in for the first time, how to issue e-invoices effectively, and the various testing and production environments and their benefits.<\/span><span data-css=\"tve-u-19223e68ee7\"><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"section1\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a21ec4\">\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-19223a0e3e1\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-19223a1150d\">\n<div class=\"tve-cb\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<h3 data-css=\"tve-u-19223e1ea28\" class=\"\">Important Updates<\/h3>\n<p data-css=\"tve-u-19223d53b97\">On 26th July 2024, LHDN granted a 6-month soft landing for its 1st August 2024 MyInvois live e-invoicing mandate. In the first wave (over MYR 100 million in turnover), taxpayers will not be required to pre-clear their invoices beginning on 1st August 2024. Alternatively, they can use current invoice formats and submit a single consolidated report by the 7th of the month following the transaction. Learn more about the<span>\u00a0<\/span><span data-css=\"tve-u-195c6f2b4a9\"><a href=\"https:\/\/covoro.ai\/my\/e-invoice-mandate-malaysia-benefits-compliance-tips\/\" target=\"_blank\" class=\"\" rel=\"noopener\">mandate timeline and its implications.<\/a><\/span><\/p>\n<p data-css=\"tve-u-19223d53b99\">This means the first digital transaction reporting deadline will be 7th September 2024. There will be no post-invoice issuance digital reporting phase after 1st February 2025, when penalties for failing to report live through MyInvois will be imposed. Check out this<a href=\"https:\/\/covoro.ai\/my\/e-invoicing-penalties-in-malaysia-key-risks-and-how-to-avoid-them\/\" target=\"_blank\" class=\"\" data-css=\"tve-u-195c6f38944\" rel=\"noopener\"><span>\u00a0<\/span>guide on e-invoicing penalties in Malaysia<\/a><span>\u00a0<\/span>to understand risks and avoidance strategies.<\/p>\n<p data-css=\"tve-u-19223a16b83\"><span data-css=\"tve-u-19223e68ee7\">This guide will cover the essential features of the MyInvois Portal, including how to log in for the first time, how to issue e-invoices effectively, and the various testing and production environments and their benefits.<\/span><span data-css=\"tve-u-19223e68ee7\"><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"section2\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a45bc6\">\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-19223a442a5\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-19223a47867\">\n<div class=\"tve-cb\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223e48d40\">\n<h2 class=\"\" data-css=\"tve-u-19223a27d2d\">What is the MyInvois Portal?<\/h2>\n<\/div>\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223e4bba0\">\n<p data-css=\"tve-u-19223a2e1a9\">The MyInvois Portal, accessible via MyInvois HASIL, is an IRBM user-friendly<span>\u00a0<\/span><span data-css=\"tve-u-1982c9076a9\"><a href=\"https:\/\/covoro.ai\/my\/e-invoicing-automation-software-demo\/\" target=\"_blank\" class=\"\" rel=\"noopener\">e-invoicing platform<\/a><\/span><span>\u00a0<\/span>designed to support businesses transitioning to the mandatory e-invoice system. This platform solely focuses on businesses that do not utilize large-scale ERP systems and prefer a more hands-on approach to invoice management. For more details on the IRBM\u2019s role, visit this<span>\u00a0<\/span><a href=\"https:\/\/covoro.ai\/my\/inland-revenue-board-of-malaysia-irbm\/\" target=\"_blank\" class=\"\" data-css=\"tve-u-195c6f443d6\" rel=\"noopener\">overview of the Inland Revenue Board of Malaysia<\/a>.<\/p>\n<p dir=\"ltr\" data-css=\"tve-u-19223a3bf9f\">Businesses can generate e-invoices through two primary methods:<\/p>\n<ol class=\"\">\n<li dir=\"ltr\" data-css=\"tve-u-19223a3bfa1\"><strong>API Integration:<\/strong><span>\u00a0<\/span>Ideal for businesses that require automated and high-volume e-invoice generation directly from their existing systems. Explore this<span>\u00a0<\/span><a href=\"https:\/\/covoro.ai\/my\/malaysia-e-invoicing-api-integration-comprehensive-guide\/\" target=\"_blank\" class=\"\" data-css=\"tve-u-1982c90fbf6\" rel=\"noopener\">comprehensive guide to Malaysia e-invoicing API integration<\/a>.<\/li>\n<li dir=\"ltr\" data-css=\"tve-u-19223a3bfa2\"><strong>Manual Entry via MyInvois Portal:<span>\u00a0<\/span><\/strong>This option allows businesses to manually create e-invoices through direct data entry or by uploading spreadsheets, making it accessible even for those without advanced IT infrastructure.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"section3\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a45bc6\">\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-19223a442a5\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-19223a47867\">\n<div class=\"tve-cb\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223e48d40\">\n<div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a45bc6\">\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-19223abeeab\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-19223a47867\">\n<div class=\"tve-cb\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<h3 class=\"\" data-css=\"tve-u-19223f08a9f\">Key Functions of the MyInvois Portal<\/h3>\n<\/div>\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223a2f896\">\n<p data-css=\"tve-u-19223aa19cc\">As Malaysia adopts e-invoicing with the rollout of the MyInvois Portal, businesses across the nation are looking for ways to adapt seamlessly. This platform, introduced by the Inland Revenue Board of Malaysia (IRBM), is designed to facilitate the transition for businesses that may not rely on large-scale ERP systems and require user-friendly e-invoicing management.<\/p>\n<p data-css=\"tve-u-19223aa19cc\">Below is a breakdown of the key functionalities of the MyInvois Portal and how businesses can benefit from each feature.<\/p>\n<p data-css=\"tve-u-19223aa19cc\">\n<ul class=\"\">\n<li class=\"\" dir=\"ltr\" data-css=\"tve-u-19223aa19cd\">\n<h4><strong>Profile Management:<\/strong><\/h4>\n<ul>\n<li class=\"\" dir=\"ltr\" data-css=\"tve-u-19223aa19ce\"><strong>Users and Taxpayers (Companies):<\/strong><span>\u00a0<\/span>The MyInvois Portal helps manage company profiles, ensuring accurate, up-to-date taxpayer information.<\/li>\n<li class=\"\" dir=\"ltr\" data-css=\"tve-u-19223aa19d0\"><strong>Representatives:<\/strong><span>\u00a0<\/span>Authorized representatives can access the portal, ensuring uninterrupted invoicing even if key personnel are unavailable.<\/li>\n<li class=\"\" dir=\"ltr\" data-css=\"tve-u-19223aa19d1\"><strong>ERP Systems and Intermediaries:<span>\u00a0<\/span><\/strong>Integration with ERP systems and third-party software automates workflows, saving time and reducing manual entry errors.<\/li>\n<\/ul>\n<\/li>\n<li data-css=\"tve-u-19223aa19d3\">\n<h4><strong>Document Management:<\/strong><\/h4>\n<ul>\n<li data-css=\"tve-u-19223aa19d5\"><strong>Submission:<span>\u00a0<\/span><\/strong>It simplifies the process of sending invoices and other documents, making it easier to keep track of them.<\/li>\n<li data-css=\"tve-u-19223aa19d6\"><strong>Review and Validation:<\/strong><span>\u00a0<\/span>An automated validation procedure ensures compliance with Malaysian regulations, identifying errors before they are submitted.<\/li>\n<li data-css=\"tve-u-19223aa19d8\"><strong>Rejection and Cancellation:<span>\u00a0<\/span><\/strong>Provides clear feedback on rejections, allowing for quick corrections and resubmissions.<\/li>\n<li data-css=\"tve-u-19223aa19d9\"><strong>Printing &amp; Retrieval:<span>\u00a0<\/span><\/strong>You can easily retrieve and print past documents for audits or reference.<\/li>\n<li data-css=\"tve-u-19223aa19db\"><strong>Notifications:<span>\u00a0<\/span><\/strong>Provides timely notifications for critical actions, allowing businesses to maintain a sense of order.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a45bc6\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"section4\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-695cde66a08091\">\n<div class=\"thrv_wrapper thrv-page-section tve-height-update\" data-css=\"tve-u-19223a45bc6\">\n<div class=\"tve-page-section-in tve_empty_dropzone\" data-css=\"tve-u-19223b326ea\">\n<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-19223a47867\">\n<div class=\"tve-cb\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<h3 class=\"\" data-css=\"tve-u-19223f4df6e\">MyInvois Portal Environments<\/h3>\n<\/div>\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223a2f896\">\n<p data-css=\"tve-u-19223ac4fbe\">The MyInvois Portal offers two distinct environments to support different stages of the e-invoicing process:<\/p>\n<\/div>\n<div class=\"thrv_wrapper thrv_table tcb-fixed\" data-ct-name=\"Blue Shades\" data-ct=\"table-39165\" data-element-name=\"Table\" data-css=\"tve-u-19223acb808\">\n<table class=\"tve_table tcb-fixed tve_table_flat\" data-rows=\"3\" data-cols=\"3\" data-css=\"tve-u-19223acb809\" width=\"441\" height=\"551\">\n<thead data-css=\"tve-u-19223acb80a\">\n<tr class=\"tve_table_row\">\n<th class=\"tve_table_cell\" data-css=\"tve-u-19223af9edb\" data-direction=\"down\" style=\"width: 114.875px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb80b\">\n<p data-css=\"tve-u-19223acb80c\">Environment<\/p>\n<\/div>\n<\/th>\n<th class=\"tve_table_cell\" data-direction=\"\" style=\"width: 106.052px;\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<p data-css=\"tve-u-19223acb80e\">Purpose<\/p>\n<\/div>\n<\/th>\n<th class=\"tve_table_cell\" data-css=\"tve-u-19223afcb69\" data-direction=\"\" style=\"width: 200.74px;\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<p data-css=\"tve-u-19223acb80f\">Access Link<\/p>\n<\/div>\n<\/th>\n<\/tr>\n<\/thead>\n<tbody data-css=\"tve-u-19223acb812\">\n<tr class=\"tve_table_row\">\n<td class=\"tve_table_cell\" data-th=\"Environment\" data-css=\"tve-u-19223acb813\" style=\"width: 114.875px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb814\">\n<p data-css=\"tve-u-19223acb815\">Testing (Sandbox)<\/p>\n<\/div>\n<\/td>\n<td class=\"tve_table_cell\" data-th=\"Purpose\" data-css=\"tve-u-19223acb816\" style=\"width: 106.052px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb814\">\n<p data-css=\"tve-u-19223acb815\">A safe space for businesses to test e-invoicing functionalities without impacting real operations.<\/p>\n<\/div>\n<\/td>\n<td class=\"tve_table_cell\" data-th=\"Access Link\" data-css=\"tve-u-19223acb817\" style=\"width: 200.74px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb814\">\n<p data-css=\"tve-u-19223acb815\"><a href=\"https:\/\/preprod-mytax.hasil.gov.my\/\" target=\"_blank\" rel=\"nofollow noopener\" class=\"\">https:\/\/preprod-mytax.hasil.gov.my\/<\/a><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"tve_table_row\">\n<td class=\"tve_table_cell\" data-th=\"Environment\" data-css=\"tve-u-19223acb81b\" style=\"width: 114.875px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb814\">\n<p data-css=\"tve-u-19223acb815\">Production (Live)<\/p>\n<\/div>\n<\/td>\n<td class=\"tve_table_cell\" data-th=\"Purpose\" data-css=\"tve-u-19223acb81c\" style=\"width: 106.052px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb814\">\n<p data-css=\"tve-u-19223acb815\">The live environment where actual e-invoices are processed and submitted using real data.<\/p>\n<\/div>\n<\/td>\n<td class=\"tve_table_cell\" data-th=\"Access Link\" data-css=\"tve-u-19223acb81d\" style=\"width: 200.74px;\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223acb814\">\n<p data-css=\"tve-u-19223acb815\"><a href=\"https:\/\/mytax.hasil.gov.my\/\" target=\"_blank\" rel=\"nofollow noopener\" class=\"\">https:\/\/mytax.hasil.gov.my\/<\/a><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"thrv_wrapper thrv_text_element\">\n<p>For technical insights into the SDK supporting these environments, refer to this<span>\u00a0<\/span><a href=\"https:\/\/covoro.ai\/my\/software-development-kit-sdk-for-e-invoicing-malaysia-things-you-should-know\/\" target=\"_blank\" class=\"\" data-css=\"tve-u-195c6f52e66\" rel=\"noopener\">guide on the software development kit for e-invoicing in Malaysia<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"section5\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-695cde66a08091\">\n<div class=\"thrv_wrapper thrv_text_element\">\n<h2 data-css=\"tve-u-19223f450ae\">How to Log in to the MyInvois Portal for the First Time<\/h2>\n<\/div>\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223a2f896\">\n<p data-css=\"tve-u-19223e713ab\">Logging into the MyInvois Portal for the first time is straight forward but depends on whether you have received an activation email:<\/p>\n<p data-css=\"tve-u-19223e713ab\">\n<\/div>\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223a2f896\">\n<p dir=\"ltr\"><strong>For Users with an Activation Email:<\/strong><strong><\/strong><\/p>\n<ol class=\"\">\n<li dir=\"ltr\"><strong>Activate Your Account:<\/strong>\n<ul>\n<li dir=\"ltr\">Click the activation link emailed by the Inland Revenue Board (IRBM).<\/li>\n<li dir=\"ltr\">Choose your User Identification Type and input the required details.<\/li>\n<li dir=\"ltr\">Generate your digital certificate and set a password and security phrase to complete the MyInvois Portal sign up.<\/li>\n<\/ul>\n<\/li>\n<li dir=\"ltr\"><strong>Login:<\/strong>\n<ul>\n<li dir=\"ltr\">Visit the portal at mytax.hasil.gov.my (production environment) or preprod-mytax.hasil.gov.my (testing environment).<\/li>\n<li dir=\"ltr\">Enter your credentials to access the portal.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><strong>For Users without an Activation Email:<\/strong><strong><\/strong><\/p>\n<ol class=\"\">\n<li dir=\"ltr\"><strong>Registration:<\/strong>\n<ul>\n<li dir=\"ltr\">Log in to the MyTax Portal and provide your identification information to begin registration.<\/li>\n<li dir=\"ltr\">Follow the steps to apply for a PIN and upload the necessary documents for verification.<\/li>\n<\/ul>\n<\/li>\n<li dir=\"ltr\"><strong>Activation and Login:<\/strong>\n<ul>\n<li dir=\"ltr\">After receiving the email with your PIN, use the provided link to activate your account.<\/li>\n<li dir=\"ltr\">Enter your identification details, password, and security phrase to complete the MyInvois Portal login.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p dir=\"ltr\"><strong>After Login: Setting Up Roles and Permissions<\/strong><\/p>\n<p data-css=\"tve-u-19223b408b8\" dir=\"ltr\">Once logged into the MyInvois Portal, you can configure your profile and apply for specific roles within your organization, such as Director or Company Representative. This process involves:<\/p>\n<ul class=\"\">\n<li dir=\"ltr\"><strong>Role Selection:<\/strong><span>\u00a0<\/span>Navigate to your profile, choose the appropriate role, and submit the necessary documents for verification by the IRBM.<\/li>\n<li dir=\"ltr\"><strong>Role Switching:<\/strong><span>\u00a0<\/span>Users can switch roles depending on their duties, ensuring flexibility in managing e-invoicing tasks.<\/li>\n<\/ul>\n<p>For additional guidance, refer to the MyInvois Portal user guide available through the IRBM or LHDN resources.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\" id=\"section6\"><div class=\"et_pb_text_inner\"><div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-695cde66a08415\">\n<div class=\"thrv_wrapper thrv_text_element\" data-css=\"tve-u-19223d5cda3\">\n<h2 data-css=\"tve-u-19223b3ce02\">Frequently Asked Questions<\/h2>\n<\/div>\n<div class=\"thrv_wrapper thrv_toggle\" data-columns=\"1\" data-animation=\"slide-fade\" data-animation-speed=\"fast\" data-ct-name=\"Default\" data-ct=\"toggle-55351\" data-css=\"tve-u-19223d620c3\">\n<div class=\"tve-toggle-grid tve-prevent-content-edit\">\n<div class=\"tve-toggle-column\" data-index=\"1\">\n<div class=\"thrv_toggle_item tve_faq\">\n<div class=\"tve_faqI\">\n<div class=\"tve_faqB thrv_toggle_title tve-toggle-show-icon tve-toggle-icon-right tcb-icon-display\" data-icon-code=\"icon-ellipsis-h-light\" data-css=\"tve-u-17010f7948c\" data-selector=\"[data-css=&quot;tve-u-19223d620c3&quot;] .thrv_toggle_title\" data-tcb_hover_state_parent=\"\">\n<div class=\"tve_toggle\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_block_module\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_block_module\"><h5 class=\"et_pb_toggle_title\">What roles can be assigned within the MyInvois Portal?<\/h5><div class=\"et_pb_toggle_content\"><p><span>Roles such as Director and Company Representative can be assigned, allowing users to manage invoicing tasks efficiently.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">2. How long is the activation link valid?<\/h5><div class=\"et_pb_toggle_content\"><p><span>The activation link is valid for 14 days. After this period, you\u2019ll need to reapply for access.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">3. Can I issue multiple e-invoices at once?<\/h5><div class=\"et_pb_toggle_content\"><p><span>Yes, the MyInvois Portal supports batch uploads, allowing multiple invoices to be issued simultaneously.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">4. Is MyInvois Portal free?<\/h5><div class=\"et_pb_toggle_content\"><p><span>Yes, the MyInvois Portal is free and provided by the IRBM to support compliance with e-invoicing regulations.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">5. What happens if an invoice is rejected?<\/h5><div class=\"et_pb_toggle_content\"><p><span>If an invoice is rejected, the portal provides detailed feedback, allowing you to correct and resubmit the document.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">6. How does MyInvois Portal integrate with MyTax Portal?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>Users must first log into the MyTax Portal, where they can access the MyInvois Portal through a dedicated link or tab.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">7. What should I do if I forget my login details?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>You can reset your password and security phrase using MyInvois Portal\u2019s password recovery feature.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">8. Can I access the MyInvois Portal on a smartphone?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>The portal is optimized for smartphones, tablets, laptops, and desktop computers.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">9. What types of documents can be managed in the MyInvois Portal?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>The portal allows you to manage invoices,<\/span><span data-css=\"tve-u-195c6f00221\">\u00a0<a href=\"https:\/\/covoro.ai\/my\/credit-note-in-malaysias-e-invoicing-system\/\" target=\"_blank\" class=\"\" rel=\"noopener\">credit notes<\/a>,<\/span><span>\u00a0debit notes, refund notes, and other related documents.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">10. Is digital signing mandatory for all e-invoices?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>Yes, digital signing is required to validate and complete the issuance of e-invoices through the portal.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">11. How to check if an e-invoice is generated or not?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>After submission, use the \u201cReview and Validation\u201d feature in the portal to verify if the e-invoice has been successfully generated and validated by the system.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_11 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">12. How to get client ID and client secret for e-invoice<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>For API integration, businesses need to register with the IRBM through the MyInvois developer portal, where the client ID and client secret are issued upon approval.<\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_12 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">13. How to print an e-invoice from a portal?<\/h5><div class=\"et_pb_toggle_content\"><p class=\"tve-toggle-text\"><span>Navigate to the \u201cPrinting &amp; Retrieval\u201d section, select the desired e-invoice, and use the print option to generate a physical copy.<\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_1_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">Category<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_code_0 et_pb_code et_pb_text_align_center et_pb_module\"><div class=\"et_pb_code_inner\"><div id=\"category-list\" class=\"custom-category-list\"><\/div>\n\n<style>\n.custom-category-list {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 10px;\n  }\n\n.custom-category-list a {\n    text-decoration: none;\n    padding: 10px 14px;\n    background: #002444;\n    border-radius: 15px;\n    font-size: 14px;\n    color: #fff;\n    transition: 0.3s ease;\n  width: 220px;\n  text-align: center;\n}\n\n.custom-category-list a:hover {\n    background: #f5f5f5;\n    color: #002444;\n}\n<\/style>\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", function () {\n    fetch(\"\/wp-json\/wp\/v2\/categories\")\n        .then(response => response.json())\n        .then(categories => {\n            const container = document.getElementById(\"category-list\");\n\n            categories.forEach(cat => {\n                const link = document.createElement(\"a\");\n                link.href = cat.link;\n                link.textContent = cat.name;\n                container.appendChild(link);\n            });\n        })\n        .catch(error => console.error(\"Error fetching categories:\", error));\n});\n<\/script>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_pb_gutters1 et_block_row\">\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"https:\/\/covoro.ai\/my\/contact-us\/\">Talk to Our Expert to Learn More<\/a><\/div>\n\n<div class=\"et_pb_post_nav_0 et_pb_posts_nav nav-single et_pb_module et_block_module\"><span class=\"nav-previous\"><a href=\"https:\/\/covoro.ai\/my\/malaysia-e-invoicing-compliance-know-checklist-challenges\/\" rel=\"prev\" class=\"\"><span class=\"meta-nav\">&larr; <\/span><span class=\"nav-label\">Previous Article<\/span><\/a><\/span><span class=\"nav-next\"><a href=\"https:\/\/covoro.ai\/my\/software-development-kit-sdk-for-e-invoicing-malaysia-things-you-should-know\/\" rel=\"next\" class=\"\"><span class=\"nav-label\">Next Article<\/span><span class=\"meta-nav\"> &rarr;<\/span><\/a><\/span><\/div>\n\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_block_module\"><div class=\"et_pb_heading_container\"><h2 class=\"et_pb_module_header\">You might also like<\/h2><\/div><\/div>\n\n<div class=\"et_pb_post_slider_0 et_pb_post_slider et_pb_bg_layout_dark et_pb_slider et_pb_slider_fullwidth_off et_pb_post_slider_image_right et_pb_slider_with_overlay et_pb_module et_block_module\"><div class=\"et_pb_slides\"><div class=\"et_pb_slide et_pb_slide_with_image et_pb_media_alignment_center et_pb_post_slide-10202 et_pb_bg_layout_dark\"><div class=\"et_pb_slide_overlay_container\"><\/div><div class=\"et_pb_container clearfix\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/covoro.ai\/my\/wp-content\/uploads\/sites\/2\/2026\/04\/Post-Webinar-Recap-The-AP-Automation-Journey-\u2014-From-Manual-Chaos-to-Agentic-AI-Efficiency.webp\" alt=\"Webinar Recap AP Automation\" width=\"445\" height=\"320\" \/><\/div><div class=\"et_pb_slide_description\"><h2 class=\"et_pb_slide_title\"><a href=\"https:\/\/covoro.ai\/my\/ap-automation-journey-webinar\/\">Post-Webinar Recap: The AP Automation Journey, From Manual Chaos to Agentic AI Efficiency<\/a><\/h2><div class=\"et_pb_slide_content\"><div class=\"et_pb_slide_content_body\"><p>COVORO&#8217;s AP Automation webinar walked finance leaders through the transformation from manual invoice processing to Agentic AI-driven workflows. Key takeaways included touchless AP cycles, ERP integration, real-time compliance, and how to reduce processing time and fraud exposure.<\/p>\n<\/div><\/div><div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_more_button\" href=\"https:\/\/covoro.ai\/my\/ap-automation-journey-webinar\/\">Read More<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_slide et_pb_slide_with_image et_pb_media_alignment_center et_pb_post_slide-10188 et_pb_bg_layout_dark\"><div class=\"et_pb_slide_overlay_container\"><\/div><div class=\"et_pb_container clearfix\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/covoro.ai\/my\/wp-content\/uploads\/sites\/2\/2026\/04\/Webinar-Recap-How-Agentic-AI-is-Transforming-Enterprise-Content-Management-ECM.webp\" alt=\"Webinar Recap How Agentic AI Transforming Enterprise Content Management\" width=\"445\" height=\"320\" \/><\/div><div class=\"et_pb_slide_description\"><h2 class=\"et_pb_slide_title\"><a href=\"https:\/\/covoro.ai\/my\/webinar-recap-how-agentic-ai-is-transforming-enterprise-content-management-ecm\/\">Webinar Recap: How Agentic AI is Transforming Enterprise Content Management (ECM)<\/a><\/h2><div class=\"et_pb_slide_content\"><div class=\"et_pb_slide_content_body\"><p>COVORO&#8217;s ECM webinar explored how Agentic AI goes beyond document storage \u2014 reading content, flagging risks, automating approvals, and ensuring compliance. Finance and operations leaders learned practical strategies to eliminate document chaos and unlock real-time control with AI-driven ECM.<\/p>\n<\/div><\/div><div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_more_button\" href=\"https:\/\/covoro.ai\/my\/webinar-recap-how-agentic-ai-is-transforming-enterprise-content-management-ecm\/\">Read More<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_slide et_pb_slide_with_image et_pb_media_alignment_center et_pb_post_slide-10172 et_pb_bg_layout_dark\"><div class=\"et_pb_slide_overlay_container\"><\/div><div class=\"et_pb_container clearfix\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/covoro.ai\/my\/wp-content\/uploads\/sites\/2\/2026\/04\/AI-and-Malaysia_s-E-Invoicing-Mandate.webp\" alt=\"AI And Malaysia E-Invoicing Mandate\" width=\"445\" height=\"320\" \/><\/div><div class=\"et_pb_slide_description\"><h2 class=\"et_pb_slide_title\"><a href=\"https:\/\/covoro.ai\/my\/ai-and-malaysias-e-invoicing-mandate\/\">AI and Malaysia\u2019s e-invoicing Mandate<\/a><\/h2><div class=\"et_pb_slide_content\"><div class=\"et_pb_slide_content_body\"><p>Artificial Intelligence is transforming Malaysia&#8217;s e-invoicing compliance landscape. From auto-reading unstructured invoices to real-time LHDN validation, AI-powered platforms eliminate manual effort, reduce errors, and help businesses meet MyInvois requirements with speed and accuracy.<\/p>\n<\/div><\/div><div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_more_button\" href=\"https:\/\/covoro.ai\/my\/ai-and-malaysias-e-invoicing-mandate\/\">Read More<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_slide et_pb_slide_with_image et_pb_media_alignment_center et_pb_post_slide-10166 et_pb_bg_layout_dark\"><div class=\"et_pb_slide_overlay_container\"><\/div><div class=\"et_pb_container clearfix\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/covoro.ai\/my\/wp-content\/uploads\/sites\/2\/2026\/04\/E-Invoice-Malaysia-Essential-Guide-for-Business-1.webp\" alt=\"E-Invoice Malaysia Essential Guide For Business\" width=\"445\" height=\"320\" \/><\/div><div class=\"et_pb_slide_description\"><h2 class=\"et_pb_slide_title\"><a href=\"https:\/\/covoro.ai\/my\/e-invoice-malaysia-essential-guide-for-business\/\">E Invoice Malaysia: An Essential Guide for Your Business<\/a><\/h2><div class=\"et_pb_slide_content\"><div class=\"et_pb_slide_content_body\"><p>Malaysia&#8217;s e-invoicing mandate requires businesses to issue LHDN-validated digital invoices via MyInvois in XML or JSON format. This guide covers the full process \u2014 from invoice generation and validation to storage \u2014 helping businesses of all sizes stay compliant and efficient.<\/p>\n<\/div><\/div><div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_more_button\" href=\"https:\/\/covoro.ai\/my\/e-invoice-malaysia-essential-guide-for-business\/\">Read More<\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The MyInvois Portal is IRBM&#8217;s official platform for submitting, validating, and managing e-invoices in Malaysia. Designed for businesses without large ERP systems, it supports both manual entry and bulk uploads \u2014 with real-time validation and a seamless interface for compliance management.<\/p>\n","protected":false},"author":3,"featured_media":10565,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-9776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MyInvois Platform | Complete Guide for Malaysia e-Invoicing<\/title>\n<meta name=\"description\" content=\"MyInvois Platform used by taxpayers to submit their issued documents to tax authority . 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